The restaurant here is great because they've got an English menu, which makes ordering easy for everyone. Plus, the chef is super friendly and Italian, giving the place an authentic feel. Prices are fair and cater to all budgets. 🇮🇹

The hotel had a fantastic position, in the immediate area it seems.

The staff was insufficient.

Thank you for a very nice stay. Perfect hotel, elegant rooms, staff is very good. The breakfast is great, offered with stunning view and also Japanese cuisines and served in the dining area. The location is in a brilliant spot to JR station. It offers excellent services...

Stayed in a luxury and elegant room with a perfect view of Biwako. the hotel had great facilities like central heating, multi-channel television, and a fridge. - the setting was brilliant, next to local attractions, lakeview cafes, good restaurants, and the Omni restaurant.

The staff here were very friendly and respectful of our space, plus the location is beautiful with shops nearby for convenience.

I had a luxury stay at Biwako Hotel as always. the place is beautifully kept and modern, with really helpful hotel staff. the check-in process was fast, and the room offered good value for money with a stunning view and great design.

Great spot just a mile away from Nagara Park, which is a stunning place to visit! the hotel is situated in a peaceful area, away from all the hustle and bustle. 🌳

The bathroom here is really nice, and the room is bright and elegant. 🛁

The location here is super comfortable and beautiful. the room is big and has new furniture, and you get to enjoy lovely lake views 🌅.

Every time we visit Otsu, we choose to stay at this hotel. the hotel is wonderful, and everything was good. - the rooms at the venue are luxurious and come with a complimentary welcome drink. - the view from the rooms is amazing. - the location is central, with easy access to a supermarket and a convenience store.

The hotel is huge and modern. The staff is very helpful. I had a newly furnished and reasonably large room with breathtaking views of the lake. The room had central heating, multi-channel television, and a refrigerator. The private bathroom was spacious. The hotel's location is amazing. The breakfast served was very good.

Picturesque lake location, clean rooms, comfortable beds and furniture, great room amenities, spectacular hot springs.

Nothing all good.

Memorable time at this place! It's a cool spot with friendly staff and a stunning location near the JR station to explore. 🌟

We had a wonderful stay at this luxurious hotel, located right by the breathtaking lake. The view from our balcony was absolutely stunning, and we enjoyed taking leisurely walks along the peaceful lake. The staff here were incredibly friendly and helpful, making us feel welcomed and ensuring that our needs were met. The rooms were spacious and the beds were extremely comfortable, allowing us to relax and unwind after a day of exploring. Additionally, the hotel offered a variety of amenities and services such as room service, bicycle hire, and housekeeping, which enhanced our overall experience.

This hotel is a hidden gem, offering stunning views over Lake Biwa. The rooms are spacious and beautifully arranged, with balconies that allow you to soak in the breathtaking scenery. The staff is friendly and attentive, ensuring a comfortable stay. The hotel also offers a delicious breakfast with a sweeping view of the lake, making it a perfect way to start the day.

All was perfect, I couldn't ask for more.